How Frisby Research handles information.

This Privacy Policy describes how Frisby Research collects, uses, and handles information when you visit the site, inquire about services, or access client-facing products and research materials.

Information We Collect

Information you provide directly, such as your name, email address, firm details, billing contacts, and messages submitted through inquiries or onboarding conversations.
Client relationship and account information used to provision access, manage subscriptions, deliver research, and maintain service records.
Operational and usage information, such as browser or device details, page activity, login events, and support history, used to operate and secure the platform.

How We Use Information

To respond to inquiries, onboard clients, communicate about services, and deliver research products or platform access.
To manage subscriptions, account setup, internal operations, service administration, and future authenticated client workflows.
To improve the quality, reliability, security, and usefulness of the site, research process, and client experience.

Payments And Service Providers

Frisby Research may rely on service providers for hosting, communications, analytics, and operational support, but only to the extent reasonably necessary to run the business and deliver services.
Client access is managed internally and may be provisioned only after review and manual account setup where applicable.
If external billing or payment tools are adopted later, this policy should be updated to reflect that workflow.

Data Retention And Security

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and protect the platform.
Frisby Research uses reasonable administrative, technical, and operational measures to protect information, but no online system can be guaranteed to be completely secure.
You should use appropriate care when transmitting information online and contact us promptly if you believe your account or communications have been compromised.

Your Choices

You may contact Frisby Research to update account information, request changes to communications, or ask questions about how your information is being handled.
Marketing or outreach communications may include unsubscribe or opt-out options where appropriate.
Certain records may still need to be retained for operational, contractual, billing, or legal reasons even after a request is made.

Contact

Questions about this Privacy Policy can be directed through the Contact page or by emailing Frisby Research using the addresses provided on the site.
If Frisby Research materially updates this policy, the revised version can be posted here with an updated effective date.